N.Smith & Co Ltd are certified to BS EN 9001-2000. All our management systems comply with the quality management certification. To keep abreast of current thinking we are members of the sheet plant association(SPA). In addition our maintenance program ensures our machines are able to produce a product reliably.
QUALITY POLICY
It is our policy to ensure the continual improvement of the company's overall performance and aim towards satisfying the expectations and needs of our customers.
To achieve this objective, the company operates a Quality Management System this is described in the quality manual and satisfies the requirements of ISO 9001:2000.
Adherence to this policy involves all of the Company's activities and services and their effects.
This policy is understood, implemented and maintained at all levels of the organisation.
This policy includes the setting and publication of our objectives and this policy is publicly available.
The managing director has the ultimate responsibility for the effective operation of the Quality Management System.
